A: We are both manufacturers and traders .We sell both our own products and Other associated equipment, all equipment is manufactured and tested under our strict acceptance standards.
Q2: Can you guarantee your quality?
A: Yes, we have a strict manufacturing and installation process and all equipment is tested for three days before leaving
the factory. Pneumatic and electrical components are of well-known brands.
Q3: What should I do if we are not able to operate the machine when we receive it?
A: Operation manual and video demonstration sent along with the machine to give instructions. Besides,we provide on line video chat support . we have professional after-sale group to customer 's site to solve any problems.Major overseas sales team members have a certain technical background and can quickly understand customer needs and after-sales technical issues. Provide professional services and support to overseas customers.
Q4: How could I get the spares on machines?
A:We will send extra sets of easy broken spares and accessories like O ring belt etc. Non-artificial damaged spares will be sent freely during 1 year's warranty.
Q5: Is there any insurance which I pay for to guarantee I will get the right machine?
A: We are an onsite check supplier from Made in China. Trade Assurance provides quality protection, on-time shipment protection and 100% safe payment protection. Our factory already highest stars of the grade.
Q6: What's the payment terms and trade terms for new customers?
A: Payment terms:T/T,L/C,D/P,O/A, Western Union etc.
Q7: What's the Minimum Order Quantity and warranty?
A: MOQ: 1 set Warranty:12 months,some customized products will be 24 months.
Q8: Do I need to pay for the extra cost like tax or duty?
A: Yes, custom duty / tax it's the buyer responsibility need to pay it, the shipping cost it's not included the tax.